10 Questions to Ask Before Hiring a Moving Company

Hiring a moving company can make your relocation smoother, but not all movers are created equal. Asking the right questions before booking can help you avoid hidden fees, delays, or damaged belongings. Here are 10 key questions to ask before hiring a moving company:

1. Are You Licensed and Insured?
Make sure the company is properly licensed and insured, especially for long-distance moves.

2. What Moving Services Do You Offer?
Some companies provide packing, storage, and specialty moving services. Ask what’s included and what costs extra.

3. Do You Provide a Written Estimate?
Always request a detailed written estimate to avoid unexpected charges. Beware of companies that only offer verbal quotes.

4. Is the Quote Binding or Non-Binding?
A binding estimate means your final cost won’t exceed the quoted price unless services change. A non-binding estimate could increase based on weight or time.

5. Are There Any Additional Fees?
Ask about extra charges for stairs, long carries, heavy items, or last-minute changes to avoid surprises.

6. Do You Have Experience With My Type of Move?
Whether you’re moving long-distance, relocating a business, or transporting antiques, choose movers with experience in your specific situation.

7. What Happens if My Items Are Lost or Damaged?
Understand their claims process and insurance coverage in case something gets damaged.

8. How Long Will the Move Take?
Get an estimated timeline so you can plan accordingly, especially for long-distance moves.

9. Do You Have References or Online Reviews?
Check past customer reviews or ask for references to gauge reliability.

10. What Is Your Cancellation or Rescheduling Policy?
Emergencies happen—know the company’s policies regarding last-minute changes.

Asking these questions ensures you choose a trustworthy moving company and have a stress-free moving experience!
Contact Heartland Moving for a free, in-home estimate today.