Moving is a major investment, and choosing the right moving company can make all the difference. While price is important, it’s not the only factor you should consider. Asking the right questions before you hire movers can help you avoid surprises and ensure your belongings are in good hands.
Here are 15 questions every homeowner should ask before booking a move:
- Are you licensed and insured?
- Do you provide written estimates?
- Is the estimate based on an in-home visit or a virtual quote?
- Are there any additional fees I should expect?
- How long have you been in business?
- Do you use your own employees or temporary labor?
- How do you protect furniture and flooring during the move?
- What happens if something is damaged?
- Do you offer packing services?
- Can you move specialty items like pianos or safes?
- How far in advance should I schedule my move?
- What items can’t be transported?
- Can you provide customer references or reviews?
- What is your cancellation or rescheduling policy?
- What should I do to prepare before moving day?
A trustworthy moving company should be happy to answer these questions and explain its process. At Heartland Moving, we believe informed customers make confident decisions. That’s why we provide detailed in-home estimates, experienced full-time crews, and clear communication from start to finish.
Taking a few extra minutes to ask these questions today can help you avoid unnecessary stress on moving day and give you confidence that you’ve chosen the right team for the job. Get started today!